Being in a professional field myself, and educated, I am highly dissapointed. I would have expected the docter-patient relationship to have gone smoothly. I was recommended, knowing of TMJ problems, to Dr. Karkow since she was local (Racine, WI). \r
Typically, I am not one to make small talk. Yet, on the 1st meeting I asked questions that seemed out of the ordinary. She even quesioned my own choices, upon hearing of them, when deciding upon certain medications OUTSIDE of those in the dental medications. She was clever in asking prying questions. Mind you, I was in piercing pain during those months; my headaches turned into migraines. I was directed to her Milwaukee location for x-ray's, and then given a splint. The questionable 'grey' area is when I asked her what kind of splint I would be given. Knowing I wasn't covered under insurance, she DID give me a better upgraded version of it, minus the extra costs. However, after leaving her location, I was billed several visits (10 min visits to check on my splint) that were NOT billed before. They backtracked 2-3 months. \r
The last visit I had with her was VERY uncomfortable. I had some back pain that day so I was unable to sit in the dentist chair. The visit was to check on the splint and make any adjustments. There was no reason I HAD to sit in the char, considering the circumstances. I told the assistant of the pain and she merely shrugged it off. In a power trip, she came into the room and became rather rude, as well condescending. She spoke to me like a 10 year old. I told her I was in pain and I wasn't able to sit in the chair, but I am willing to do anything else. She said I could leave if I could not. Shocked at this remark, I painfully slid in, while she merely sat behind and fixed my splint. I canceled my other appointments. \r
Did she do her job well? Yes! Was she unprofessional? Absolutely! She did have a know-it-all attitude that bordered egotistical.
Pros: Decent/Good Care
Cons: Staff unorganized; doctor unprofessional
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