I went in this groomer a total of 3 times since being stationed at Ft. Benning in December 2006. The last 2 times were horrible. They knicked my puppy (no apology was given) but managed to charged an extra $10 because THEY said he was matted. We get our puppy groomed on a consistent basis so what they called matted was a price gauging (in my opinion) because they can charge what they want too. I gave them another try and this time my puppy was cut underneath his left leg and this time they charge extra for behavioral issues which I've never heard of any groomer charging in the US and I have traveled all over the world with many different dogs. My puppy is only guilty of playing alot and licking just to cuddle so I wouldn't recommend this groomer because you may come out with a few knicks or two on your dog and don't be surprised if you see a fee increase everytime you're there to pick up your animal. I realized they're in a new building but don't take it out on the customers and charge bogus fees just to accomadate for your rent on the place.
Pros: Convenient to Fort Benning
Cons: They know its convenient to Ft. Benning and thats why they can charge bogus fees but not again. I will find a replicable establishment that won't price gauge.
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