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worst experience in providence - Review by citysearch c | Caffe Dolce Vita

Caffe Dolce Vita

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worst experience in providence 7/16/2007

Avoid this restaurant! You might get chased down the street by a disheveled waitress--I did! On our last morning visiting Providence we stumbled across this quaint restaurant with hopes of enjoying a nice brunch before we left. Little did we know we had really stumbled into one of the worst dining experiences we had ever had. Upon arrival me and my friends were seated at a poorly lit, stuffy and uninteresting table. Our waitress, who clearly had a better place to be than at our table, finally managed to take our order after we had been seated 20 minutes. Though our flat sodas were delivered promptly, it was another 20 minutes until our waitress happened to catch wind of our confused and hungry looks. Without expressing any concern at all (she didn't even fake it) she just told us that the kitchen was backed up and walked away. Understandable--kitchen's get backed up-especially when they're not run efficiently. I have worked in the restaurant industry for 7 years all over the country, and I eat out about 2-4 time a week. I feel comfortable saying that I understand how a restaurant works from the perspective of both purveyer and customer. Anyhow to make a long story short- after three attempts at asking the waitress to check on our order and 45 minutes later out came a fruit plate!!!--1/4th of our order! The only person at that point who expressed any regret to us was the food runner. The fruit was unappetizing and at that point we realized the 3 orders of scrambled eggs were not coming anytime soon. We told the waitress we wanted to pay for the fruit. She brought us a bill for the whole meal. When the owner finally came over I assumed, it was to apologize. He rather rudely muttered some cliched excuses. We paid for the fruit and left. We were followed and chased down the street by a menacing waitress (not our waitress). Shocking and distasteful. I have never walked out of a restaurant before and recommend to anyone never to walk into this one. Cons: terrible management, rude staff, ambience more
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