We were told by Total Quality Services to take the tile out of our shower and that the problem could not be fixed by going through the ceiling because we definitely had a leak in our drain. We took the tile out and then were told our drain was improperly installed and that was the problem. We weren't convinced and so we got a second opinion and found the problem was from a hole being drilled in a pipe during our remodel. The problem was in the ceiling all along and we never needed to take the tile out. We now have a shower with no floor and about $1000 worth of tile work to do because of this incompetent plumber and this company will not step up to the plate and fix the problem their technician created. If you need a plumber and don't like to do unnecessary repairs don't call this company.
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