We went for dinner at this tourist trap, last night. It was five of us. Trouble started from the very beginning. We were directed to a terrible table next to the restrooms. We noticed that there were other tables that were more to our liking. We requested that we allowed to sit at one of those tables. The young lady sitting us then became argumentative and said that those tables were for customers that had made reservations. We reminded her that WE had made reservations. Then she argued that we had requested to be seated inside and those tables were outside. I made the reservation, so I informed her that we had made no such request. I then asked to speak to the manager. The manager arrived after about a 15 minute wait. While he was talking to us, we saw other people, who arrived after us, being seated at one of the available tables. In the meantime, he was full of excuses and reasons why he could not accommodate us. Tired of this, we walked out and took our business elsewhere. Years ago this used to be an ok place, but no longer. They have gotten too big for their breaches. Customer care is no way to be found at this place. My recommendation: Stay away!!
Cons: Overall poor customer care from wait staff to management.
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