On July 21, 2007, at around 6:30pm, my wife, myself and two other couples arrived to celebrate our anniversaries together. The dinners involving fish were fine, but the steak dinners were not cooked right. I asked for medium and received well done. My brother and law asked for medium rare and received well done. He did not want to wait for a new steak, but I decided to wait. Twenty minutes later, after most were done with their meal, my replacement steak arrived. This time it was cooked very rare as the center was very, very bloody and cold! Rather than wait even longer I decided to just eat around the edges. The manager who brought out the steak made no gesture to give us anything for my trouble - which was rude but fine. However, here comes the best part. When the receipt was brought out and we looked at the automatically included ""18% gratuity"", it was almost 25%! They included the gratuity on the steak that they took back in addition to the steak they brought me! I pointed this out the the manager and he said ""Oh, problem with the system."" I had a terrible steak and was almost ripped off and the only thing the manager did to fix it was give me his business card and say ""Next time you come let me know and we will make your experience better."" Why could he have not made it better that night? The bill came to almost $400 and that is all he had to say? VERY BAD experience.
Pros: If you are on the Pier its convienient
Cons: Service was terrible and they dont do well with steaks
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