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bad customer service - Review by citysearch c | Circa

Circa

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bad customer service 6/1/2007

I went here recently for an event that I paid for and my jacket was stolen from the bathroom. Granted, I left it in there for merely 10 minutes, but the lack of regard from the hostess and manager makes me never want to return to this ""Marina"" joint. I even had a sentimental bracelet in the pocket. When the manager finally offered me his card to follow up with him the next day, I emailed him and heard nothing back from him. Not even a polite ""sorry, we didn't find your jacket"". I will never go here again and will not recommend to anyone I know. Recently I left my phone in a dive bar in Hayes Valley and 2 days later it was still there, turned in by a decent customer or staff member. Interesting difference between a Marina bar and a dive bar. I think I'll stay away from the Marina bars. more
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