I have been to several spas in the NW and this was not what I expected when itcame to a spa. The spa is very small and the services were not scheduled well. My friend and I had a full day of treatments from 11-7. The massage was pretty good, but having to wait because the staff was not ready for me was uncomfortable because there was no place to wait while in a robe. I had to sit on this ottoman in a small room that sat in the middle of a bunch of doors that opened up to the different service rooms. While I sat there I watched general house keeping duties being done and listened to the staff interact about their personal business. This is not what I wanted to listen to. After my facial I was told that my manicure was going to be 30 minutes away. I sat in the steam room for awhile and then once again I had no where to go. It was very uncomfortable. When it was luch time I once again had to sit on the ottoman in the middle of everything and eat. My overall impression of this spa is that doesn't feel professional. I didn't feel totally relaxed until I had my facial and that was because I was in a room that was away from the staff and the water pipes turning on and off. I did get a great haircut from Kristale so I was happy about that. The make-up application was not done well nor was the manicure or pedicure. Everything seemed so rushed. None of the employees knew that we were having a full spa day so there was not this feeling of being taken care of for the day. When I go to a spa again I am definiltly going to another spa. I want to feel pampered and feel like the hustle and bustle of life is gone for a few hours. Listening to staff talk about there personal life or how they can't wait until they are off is not what I would like to hear when I am in a spa. I would like to say though if you would just like to pop in for a great massage then this is a good place. Then you can have your message and go on with your day.
Pros: massage and facials
Cons: too small, not a professional staff
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