Hired to do seasonal work plus aeration and seeding. Agreed to 24hr notice prior to doing service. Arrived unannounced while having outdoor school party and had to stop and bring inside. Would not stop service and come and talk. Aerated 1/2 of lawn and also aerated property not belonging to us and then seeded. Left messages and did not return calls. Showed up 6 days later unannounced and aerated over unaerated area that was seeded and destroyed this area. Left another msg and returned call. Wanted to talk about these issues and my concern about not notifying us prior to service; response was that I was ""trying to weasal out of paying"" and that it was my fault because ""nobody answered the doorbell"" Was very deragatory and made rude remarks about my family and why they did not answer the doorbell today (will not give specifics). Asked why he gave no notice when i originally talked to reresentative from his company 2 weeks ago and he stated that ""i don't know if I got the message....I have a stack of messages from a month and have not gone through them.....have messages that are on my machine that get deleted because my mailbox is full....""
Pros: Website information
Cons: Unreliable service; Poor customer service; Rude; Duragoatory; Argumenative
more