Myself and four other women had 8:30 p.m. reservations on April 14th. to celebrate a birthday. We arrived early and ordered one pre-dinner drink downstairs. We were informed that our table was ready and we had to pay for the drinks before being seated. While in the middle of paying, the hostess seated 2 people in my party and left the rest of us downstairs. No one bothered to seat the rest of us or direct us otherwise. I asked 4 employees if we could be seated and shown where the other 2 people were. Each employee informed us we would have to figure it out on our own and we could not be helped. When we complained, the staff was unapologetic and did nothing to rectify the matter. Next, one person in my party asked for bruschetta. The waiter corrected her enunciation 3 times and did not bring the bruschetta. When we asked, we were later informed that the chef could not be bothered with making bruschetta. How hard can it be to toast some bread and chop some tomatoes? This was ridiculously poor service for a restaurant of this supposedly high standard. They should be forced to reduce their prices to $6 per entree or less or start providing proper service.
Pros: Ambience, location
Cons: Poor service, mediocre food
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