When my lovely new Siemens clothes dryer decided to shed some of its plastic door last fall (2006), a call to the Siemens folks put me in touch with the guys of Mars Appliance. On the plus side, the guy who came out to look at the dryer wasn't creepy at all. Quite nice in fact. But the company seems to have a problem with follow through. Several calls, and many months later, still nothing. I leave messages with real people who probably have the ability to write, but nothing. Never a single call back. So, while I can't say much about the quality of their work (unfortunately), I can say that it's probably a big waste of time to call these guys for a repair.
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