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Ascend Spa - very unprofessional staff - not worth it - Stay Away ! - Review by citysearch c | Ascend Day Spa

Ascend Day Spa

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Ascend Spa - very unprofessional staff - not worth it - Stay Away ! 4/6/2007

Total back facial time - 25 minutes - I went for a back facial and paid $40 with what was supposed to be 15% off - well I got a steam for 15 minutes, very rough wipe off of the sweat with a towel which scraped me, then extraction for 3 mins - just to start off I am supposed to be relaxing, huh. Then I got rubbed down with a scrub which was wonderful but lasted all of "1 minute". Then SHE put a mask on and rubbed it off and the back facial was done. She never told me her name, which was odd - So I go to check out and remember the 15% - well I have the email which I presented to the receptionist (who also did the back facial - LOL) so SHE goes to figure out what 15% of $40 is on a yellow post it note. When I get home I figure it out myself and find that what she charged me was incorrect AND it took her 5 minutes to figure out. When I got home I realized that she gyped me by $2.50. Please don't waste your time - Stay Away. Stick with spas in the city. Pros: Close by - walking distance Cons: Unprofessional and they don't know what they are doing. more
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