I trusted this vet clinic to help my husband & I w/ the process of moving our 3 cats to Japan due to a military move, big mistake! Even though I took the paperwork informing the vet of the required steps to import the animals w/ me to the appointment they still messed up. As a result, I ended up having to start at step 1 again w/ a military vet, then when I informed them of their mistake they refused to reimburse me any of the $230 I spent at their clinic. I would warn anyone thinking of using this vet since they clearly have no idea what they are doing or are willing to rectify their mistakes!
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