Multiple issues for the 3 monthes we had a washer and dryer from Azuma, beginning with them delivering a washer and dryer that did not work. It took them over a week to replace them and no credit for not being able to use them. Always long hold times, they do not provide monthly invoices and late fees are a $1.00 per day and incur a $15.00 processing fee. Customer service is unprofessional and never receive resolution and contact on isuses whether contacted via email or voice.
Pros: none ever experience has been negative
Cons: customer service, equipement, followup, issue resoliton
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