The day began with 3 late drivers entering our house encased in a cloud of smoke (cigarette and other). They brought a truck without a loading ramp, so the beginning of the move was not only hideously unprofessional, but they also scraped all of our furniture from the front to the back, of the truck. My husband loaded at least 50% of the truck, because the movers were so, so, so slow. In between their smoke breaks, they would move a piece of furniture here and there. We paid for a crew of 3, but one of the movers must have been there strictly to watch and smoke some more. He claimed that he had bad knees, so he cannot lift things or go up and down stairs. How he was hired to lift things and carry those things up and down stairs is beyond me. The ""owner"" showed up halfway through the move to bring a loading ramp. He was extremely rude and also unprofessional. By the time he came, at least one thing had been broken. Instead of taking money off of the extremely expensive move, he took the piece of furniture and said that he would have it fixed. (We still have yet to see it.) We expressed our concern for the slowness of the move, so he went to the truck, screamed at the workers, belittled them and ultimately ticked them off. The rest of the move was slow, even more expensive and at least 3 other pieces of furniture were scratched deeply. Each of the workers spent some time talking badly about the other workers, behind each other's backs. They also shared their unkind opinion of their boss and the company. When we were unloading the truck, with the movers, we just moved half of our furniture into the garage to avoid having to spend even more money. We have come to the conclusion that if we had the choice between Circle City Movers and using a U-Haul and personally moving ourselves, we would prefer to be busy and sore- with our furniture unharmed and our bank account intact.
Pros: They eventually showed up
Cons: Service, speed of move, price, management, communication, handling of furniture, and the list goes on...
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