I made an appointment for a gel nails fill and when I got there the person I'd been scheduled with didn't even DO gels. I should have taken that as a sign but instead I rescheduled for the next day. My french polish looked like a child had done it. It was uneven and mismatched on the nails. The gels were lumpy and had so much on that it started to pinch my nails inward when it hardened. My cuticles were torn open with a nail file on two different fingers to the point where I had to use neosporin and bandaids when I got home. The clear topcoat was not even applied to two of my nails which I noticed after I left. And it took almost two hours! After coming back in to complain later that day and showing the front desk girl my nails, she said the manager would call me Tuesday (this happened on a Thursday) to let me know what they would do to remedy this situation. Well, it's Thursday night and they still haven't called OR refunded my $48. I will stick with Queyn at Euphoria (the Sahara/Ft Apache location)! Much better skill, faster, better price. Worth the drive for me, especially after the nightmare experience I had at Laguna/Verona that still hasn't been fixed on their end!
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