I am the manager of Jim's Pet World. We have been in business since 1972. We try very hard to keep our animals healthy and our customers happy. We are inspected by the Agriculture Department on a regular basis and receive perfect reports repeatedly, which we post in our store. We have never knowingly sold a sick animal. Why would we intentionally sell an animal that is ill, causing an angry, upset customer to scream at us (as did Mr. Goolihey)? In regards to his complaint, we did not know the dog was sick when it was purchased. We offered this customer two choices. 1) a full refund with no further expenses if they returned the animal or 2) if they chose to keep this animal they would receive a full refund and be the responsible owner from that moment on. They chose option #2. The refund was actually accepted by the customer on the day they wrote this complaint. So I am not sure what their problem is. We have never heard from them again after they accepted the money back. I just felt that since he was entitled to his opinion, people are also entitled to know the facts! THERE IS ALLWAYS 2 SIDES TO EVERY STORY!!!!
Pros: lots of fresh water fish, good selection of birds,small animals,puppies and kittens
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