My fiance and I went into Eric's store with no idea what to expect. It was the holiday season and we had somewhat unrealistic expectations in terms of timing. Not only did Eric graciously work within our timeframe, he was able to make the entire experience intimate and thoughtful. We knew virtually nothing about ring buying but he put us right at ease and walked us through lots of options and gave us a crash course in stones. His knowledge was first rate and as someone else mentioned, it was like working with a friend. He was genuinely interested in us and wanted to ensure we had exactly what we wanted.
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