JavaScript is not enabled.
Mediocre Food and Less Than Stellar Service - Review by citysearch c | Westwood Brewing Co

Westwood Brewing Co

Claim

Mediocre Food and Less Than Stellar Service 12/16/2007

I hadn't been back to this place for a long time, and it may be a while before I return (if i ever do). The food has never been great here - it's really a place to drink, hang out, eat fried appetizers and watch games. What was most disappointing was the odd service we got last night .. first it started off on a good note with our first bartender - she was friendly and fun and efficient. Then it started going downhill after that. We noticed that all the food coming out was being delivered to the group sitted right next to us at the bar - for a second I suspected that some of our food was there, but when they took the food, I presumed I was mistaken (since most normal people would say ""hey, i didn't order that"")... then after about 10 minutes (after I saw them already eat some of the food), they acknowledged that the food wasn't theirs. What was astonishing was that the 2nd bartender then tried to give us the food. I of course said we didn't want it - he glared at me and said, ""you don't want your food?"" - I said I certainly didn't want the food that some strangers already touched, and that we wanted fresh platters. He looked at me like I was being totally unreasonable, but complied. Then to make matters worse, my friends' orders started coming out of the kitchen, they would literally walk by us and start asking everyone else at the bar if the order was theirs. When we had to call them back (a bit annoyed), the bartender was defensive and said that they didn't know who ordered what so we couldn't blame them. I guess it's true I can't blame the staff personally if they truly can't figure out who ordered what, even though there were only about 10 people sitted at the bar - but I am perfectly willing to blame the establishment for faulty training and management techniques. All in all, we already accepted the fact that the food would just be mediocre, but then to top it off with defensive, bad service is just too much to bear. Pros: Decent sports bar Cons: Bad service, mediocre food more
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021