Poor Service"" by tw1967 (1 comment posted)\r
November 10, 2007 - My family and I were in the resturant and although my food was ok another person in my party was not satisfied with his food when other people in my party tried the food on the plate the consensus was that it was not good ( it had a very fishy taste). The waiter offerd to get somthing else but by that time the rest of the people in our party were almost done with there dinners so he said to the waiter ""never mind just take it back"" when the check came the other person in the party noticed that he was being charged for the meal after sending it back. He of course refused to pay for the meal.when the manager/owner refused to take the meal off the bill there of course was a problem. Why should anyone in any resturant have to pay for a meal that was unsastisfactory and sent back.....well the owner said it was half eaten and we explained to him that we all tried some of it and all agreed that it was awful. With that said the manager then said to him(the other person in the party) ""we have had problems with you before.......In fact we (my family) have eaten there before and have alwys enjoyed it........just on our first visit of many ther relative in question sent a plate back many months ago...could this be the problem the manager was talking about? When a new yorker goes to a resturant he should not be treated that way, therefore even the food is fair the service not only is bad but down right rude""We have had problems with you before"". Does the owner/Manager always treat customers who refuse to pay for meals sent back because of poor to bad quality ,this way...............This resturant just lost a valuable repeat customer.
Pros: food is ok
Cons: management can not take complaints
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