I am a frequent Gateway Mall shopper. I like most of the stores there. But JMR is absolutely the worst. Every time I have gone in there, I have left promising myself I will never go in there again. Their sales staff is always horrible. They stand around and talk to each other - they are way too good to help any customers. They also look and act like they are all 17. Not a good thing when JMR is trying to sell $300 jeans. You can't talk to them anyway because the music is too loud.\r
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As far as the merchandise - they have some decent brand names for their jeans (although way over priced). Then they have a bunch of cheap ""stuff"" everywhere. Cheaply made t-shirts and accessories. Also - their shoe selection is for someone like Punky Brewster. They have a few good styles of boots in the fall. But all of their other shoes look like something out of a scary cartoon - and they are also way over priced.\r
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Nothing personal against JMR - it's just that I have a bad experience every time I go in there. I don't like feeling apologetic for interrupting some story that the sales rep is telling their friend when I have needed help finding a size. \r
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One last thing I just remembered - their return policy is basically no returns ever. It is very unreasonable.
Pros: Jeans
Cons: Non-existent customer service or friendliness
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