I personally did not enjoy my experience! 1st of all the meaning of appointment means NOTHING! I am new to the area and made an appointment to have my puppy checked out, they made it seem like they had plenty of open availability. When i arrived the tiny waiting room was full and 3 other people seemed to have the same time appointment as me???? Not only that, they invited a walk in appointment to join the waiting, calling it an emergency? An itchy cat is an emergency. So 55 minutes later I was seen by the woman Dr., who couldnt seem to stay focused on our appointment! She left the room several times to continue with other things she was doing at the same time?? I was already feeling neglected and it was noticibly obvious, which seemed to make her aggitated. Imagine that, she was mad at me for feeling neglected. The front staff was very compassionate (This must happen often) they were quick to make excuses for her. I left theyre with several unanswered BASIC wellness questions. I ended up going to Dr Felton around the corner after leaving where I was told an appointment was neccesary. I was also told that they hear this often about Northside and told me I would be a priority during my appointment! They also told me emergencies are reffered to emergency facilities. Since my experience I have spoken to several of you doggie park goers and found out that this has happen often and many new patients never come back. SHAME ON YOU. We do have lives to live as well, and our time is important, and certainly courteous well mannered proffesionalism hasn't died has it? Well nothing left to say, I learned a lesson.
Pros: Exam room assistants & Front desk were exceptional
Cons: un-proffessional Dr., Too many patients, lack of space
more