First of all the parking at this place was horrible. Second, I walked in and I felt like a sardine--- the entrance once you get inside is CLUTTERED with clothes for sale and petty overpriced decorations. (I noticed on a review for this salon that a possible "employee" wrote, ranting and raving on how cute the botique is and that "she" buys all her stuff from thereto go in her living room) When I was inside, I was squeezing in between racks of clothing to get to the front desk. The botique created a big cloud of sales pressure when I walked into the salon. You can't even tell this place is a salon, it looks like a store--not a salon. The salon/day spa itself has NO PRIVACY whatsoever for its guests. If you want to pay for a a massage behind a curtain with a stylist station 15 inches away, look no further. I got a haircut from this stylist and she was complaining to ME about her co workers. I am there to relax, not to listen to gossip. I saw a wierd machine behind a curtain and asked what it was and was told it was a weight loss machine (behind a curtain- no privacy) and the girl who did my hair was pressuring me to watch a video on this 'machine' after my cut .
While I was paying for my haircut, a client was waiting for her stylist (who never showed up) and she was complaining that it was bad customer service for her STYLIST to stand her up.
The young blonde girl who cut my hair should consider putting more efforts into looking nice when she goes to work. When I go to a salon, I expect to see the stylists with some style at least, not a ponytail pulled halfway through a rubberband like they would at home. My haircut wasn't worth the money at all.
So when you see 1 star ratings (like this place deserves), and then two or three 5 star reviews one day after the bad one---take a hint that the employees of the salon are the ones writing 'wonderful' reviews to get a better rating. USE CAUTION AND DONT EVER GO TO THIS 'HAIR SHACK'
Pros: when I left
Cons: parking, sales pressure, no privacy, small place---- needs to be MUCH bigger... use that space from the retail shop to create a bigger SALON SERVICE area!!!!!!
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