My husband wanted to surprise me with a Jacuzzi tub for my injured back and have it installed before our anniversary on 10-31. First of all our tub was supposed to be delivered in 7 to 10 days. It took 3 weeks. My husband saw an ad in the newspaper the following week for the same jacuzzi and he was told it was a different tub but they would reduce the price by not charging us for the heater. We received the jacuzzi and it was the wrong tub and the Manager at the Portland store said it was our fault because they shipped us a tub with the drain at the wrong end and the skirt on the wrong side. They would not take it back and it would cost us extra to restock the tub and get the right tub. This has turned into a disaster and we are very unhappy with this whole experience.
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