I've never written a CitySearch review before, but I find the raves for this restaurant astonishing. \r
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My girlfriend and I went to Max last Saturday night. We ordered the specials because we thought they'd be, well, special. My girlfriend ordered the ravioli with smoked mozarella and aspargus. When it arrived, there was no smoked mozarella or asparagus - just plain ravioli in red sauce. We told the server, and 20 minutes later the waiter told us that the kitchen staff had ""pulled the wrong bags"" before the service. (I guess the menu should say ""Homemade Frozen Pasta"" instead of ""Homemade Pasta."") I find it remarkable that Max had served the ""Ravioli of the Day"" to other customers and nobody in the kitchen noticed that it was missing its key ingredients.\r
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In addition, when our bottle of Chardonnay arrived, it wasn't cold. The waiter explained that it is stored at room temperature and offered to get us a bucket of ice. After waiting for the bucket of ice, we waited for the Chardonnay to get cold.\r
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In retrospect, we should have left after waiting 15 minutes for a waiter after we were first seated.\r
Cons: Noisy, bad service, sloppily prepared food
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