I've used other kennels for my dog, and this is the only bad experience I've had. If you love your dog, I'd suggest looking elsewhere. My dog was hurt during his kennel stay (more than once), and I was not notified of this. Even when I picked him up, the kennel staff could not give me an explanation of what happened to him to get those injuries. I researched the kennel prior to my dog's stay- checked the website, looked for reviews, and did an initial evaluation visit. I should have walked away during that initial visit after I asked to see the kennels and was told I couldn't due to liability reasons. I was too trusting. The dogs are also kenneled for far too long at night, unsupervised- the kennel is closed from 5pm-8am on weekends. The kennel rates are very overpriced concerning their lack of supervision. And my dissatisfaction with my dog's stay did not fare well with the owner- very poor response and customer service. I will never put my dog, or myself, through this again!
Cons: Poor customer service, overpriced
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