I've been a customer of Italian Grotto for 5 years now, until tonight. My boyfriend and I walked up and noticed it was very busy. The owner was the host. My b-friend went inside and politely asked for a table. He barely replied ""as soon as the other couple leaves"". He walked away for a few minutes, and then came back and didn't say anything as we were both still standing there. So my boyfriend asked him again if there is a table ready. The very rude-no-people-skills owner then looked right at me and pointed (as mentioned in another review) at my face and said, ""can you tell your boyfriend to stop bothering me, I told him that he can have a table as soon as the other table of two leaves"". Who does he think he is, The Grinch that Stole X-mas? He sounded like a 5 year old brat! Then, my b-friend told the owner that he's been a customer a long time and we're local here. Right before he was going to ask how long the wait would be again, the owner looked at both of us and got up in our face and said "" I'm the owner here, I've had this place for 30 years and now you guys can't eat here anymore!"" So, leave now!"" I was completely shocked, I never expected that! It was so sudden and RUDE and selfless. Maybe I come from a more traditional backround. My family is in the restaurant business for over 30 years themselves, and they never once turned away a customer. He's damn lucky to have that restaurant with the way that he treats his guests. He may get lucky next time he treats someone like that, the consequences could go very bad. Grotto is busy when it's season, but other than that, it's as a dead as a cemetery. The only reason why I go there is to have the linguini with clams, although all four restaurants that my family owns make it way much better. It was just nice to go to a place once in a while that wasn't always my family's, where I could get something somewhat similar tasting. Owner should get help for his alcoholism and attitude! He's a miserable guy!
Cons: Americanized Italian Food, Owner very rude
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