I wanted to like this place, but Barbara Eisner has rubbed me the wrong way. First off, this lady is cold and curt. She's very ""business-like,"" which I don't like in my vet. The very first vet I saw there was actually very nice, but she's there very rarely. On most days, you will probably be treated by Eisner. Most recently, I dropped off my cat to get a lion cut in the morning, as I was told. Before I left, the vet told me she'll probably be ready by noon, 1 p.m. I called at noon, only to find out that they hadn't even started on her! She had been sitting in a cage for 3 hours. Then Eisner got on the phone. She immediately got defensive, listing off all the reasons -- surgeries, etc. -- why they hadn't gotten to my kitty yet. At no point did she try to make me feel better. Then, to my shock and horror, she actually said, ""you know what, maybe you should just come pick up your pet and take her to another vet, because I don't know how to make you happy right now."" It was so insane! I had never been spoken to this way by a vet or any service professional. There was no way I was gonna put my pet through that kind of trauma, of course; but it stunned me that a veterinarian would actually even make that suggestion -- to bring my pet in, have her wait for 3 hours for nothing and then take her back. How unethical, totally immoral. I'm glad it happened, though, because I've had an uneasy feeling about this place. It's incredibly cramped, tiny. There are only 2 rooms, where vets can see patients, so you always wait at least 20 minutes, no matter how on time you are. I've been recommended Felton Veterinary Services, so that's where I'll be taking my pet next. It's a shame, because I actually liked the other main vet at Northside, Dr. Leiman -- but he seems to hardly be there. If you truly truly adore, love, worship your pet, Northside is not the best place for them or you.
Pros: Dr. Leiman.
Cons: Cramped, not enough rooms to see patients, Dr. Eisner and her attitude. Inconvenient, odd hours.
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