The review listed with this one is complete fabrication. I know this because I am the controller at Royal Oaks, and since I handle the finances, I know for a fact that nobody has ever put down a $5,000 deposit and walked away from the deal without getting their money back. Only once has someone not recieved their deposit, and it was because we'd already done their upgrades, and it was for significanly less than $5,000. Even though potential homebuyers sign a legal document stating that their deposit is non-refundable if they pull out, except for the one instance, everyone has gotten their money back. Royal Oaks is a great company, and it's run by a man who wants the best for everybody involved in the homebuying process. As in every business, there are issues, but nobody here is malicious or mean spirited. This is a quality company with employees who care about the families that purchase homes from us. We strive to provide quality housing to families in the Triangle, and provide support to them after the home closes. However, you can form your own opinion. If you're in the market for a new home, come by one of our subdivisions and take a look, meet with the realtors, and see what you think. As for the person who wrote the bad review, you are welcome to call at any time to address your concerns, whatever they may be. Have a great day.
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