My husband and I have both been patients for years of Raleigh Endocrinology mostly as patients of Dr. Becker. I have NEVER had a doctor's office with as long a wait time. It was usually at the very least an hour from sign-in time to being directed to a room where we usually waited at least 30 more minutes. Dr. Becker never did any of the routine physical diabetic tests like checking your feet with a monofilament or even ASKING any questions related to neuropathy, eyesight....etc. We were never recommended to test for ketones or to carry a glucagon pen in spite of repeated lows\r
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And don't get me started on test results!! First off, trying to find out if your labs were okay was an enormous task. They certainly were not willing to share this information with other doctors no matter HOW many releases you signed. Every visit required lots of bloodwork drawn at their independant lab which ran into a lot of money. My internist would have to turn around and re-do the same labs. Every other doctor that I deal with absolutely hates encountering Raleigh Endocrinology because of the obstructions they encouter and the very poor staff attitude. \r
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The coup-de-grace was when my husband went into a diabetic reaction in his cardiologist office. The cardiologist wanted him to go straight to Dr. Becker's office. We were told there were no openings in his calendar that day. Even though the cardiologist phoned himself to plead for him to be seen right then, we were told on no condition to bring him to Raleigh Endocrinology but just to take him home. This was the first time we had ever approached the office with this kind of an emergency and we felt very scared and alone. \r
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We have switched to Duke Endocrinology Clinic and are very pleased in many ways. We get a copy of our labs everytime. Our doctor responds to email questions and manages insulin queries within 24 hours. Our numbers have been great every since the move. The difference has been like night and day.
Pros: gave us each a new meter to start with
Cons: difficult access for someone using a cane; long waits, hard to get information
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