I am sure it is a good hospital but the compassion level was not there for me by the emergency vet. She made a sarcastic comment to me during deciding to have my cat get invasive surgery that could cost 8,000. after I had already paid 1900. upon arrival. It was clear they were busy which I am sure they are but they should add in additional staff to deal with people who are faced with situation concerning doing a surgery with a "guarded" (whatever that means it didnt sound good" prognosis or eunthanisia.) I was given no guidance regarding the potential outcomes of various scenarious but that they would do the surgery if I wanted them to. I left there very confused about if I made the right decision and am tormented.
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