I brought in my luggage for repair on 31 March 2006. After about two months has passed I called to follow-up. Promise to call back and never did. A few weeks and I called again. Promise to call back and never did. By this time I've had it. Called and spoked sternly to motivate the shop to follow-up. Took one day to call back and said the luggage has been repaired and will be ship to my home. Three days passed. Called again and demanded the Repair Order number and I called TravelPro myself. Found out that TravelPro received the luggage on 2 June 2006 and repair/shipped the luggage to me on 23 June. Why did it take Main Luggage from 31 March 2006 to June 2006 to send my luggage to TravelPro? I'm so ticked-off at Main Luggage that I'm about to demand my $25 fee be refunded for ""HORRIBLE SERVICE"".
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