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Urban Retreat: How far we've fallen - Review by citysearch c | Spa At The Waterway

Spa At The Waterway

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Urban Retreat: How far we've fallen 5/16/2006

The PROS: Lovely hotel, nice & calming rooms w/ good ambiance, facialist was good. The CONS: The facial aethetician was very good & the experience lovely right up until the moment she began the hard sell for all the products I "must have" ... which added up to more than $400! She even carried them to the checkout desk w/ instructions that I wanted to buy them!! Massage therapist equated "deep tissue massage" with "rub hard and fast". Didn't seen especially knowledgeable re. pressure points that release the knots. Waiting room uncomfortable; upright chairs w/ no footrests or interesting reading mtl. Pros: nice & calming rooms, good abiance in rooms, comfortable rooms Cons: hard sell!!, waiting rm uncomfort. more
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