Like other reviewers, I gave chai's a couple of chances before I vowed to never return. The first time I ordered the pho, and it was basically clear broth with noodles-- NOT how it is supposed to be. When I confronted the manager about it, he simply told me that that is how they believe it should be made. . . ok. The second time I ordered the pad thai. Again, very disapointing. Its hard to really really mess up a classic like pad thai-- but theirs was too sweet and too salty (if thats possible) and the sauce was not a traditional spicy peanut sauce. I won't return. There are many worthwhile asian restuaraunts in the area, this is not one of them.
Pros: good location, fast service, inexpensive
Cons: terrible food
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