The saddest thing about Kooma is that it's the best sushi in Columbus, but the service is so terrible that it makes even the biggest sushi addicts (like myself) never want to go there again. I've been a handful of times b/c I just can't resist the quality of the food, but every time I end up leaving angry and frustrated because of either having to wait a ridiculous amount of time for a table, being ignored alltogether, or having a server who is completely ignorant of the food they're serving or how to serve food in general. Until I hear that they've drastically changed their service quality, I'm taking my business to Haiku from now on. The sushi is very comparable and the service is dependable.
Pros: Excellent food
Cons: Terrible service, cramped atmosphere.
more