I'd have to agree with the other reviewer here who found the service at this shop to be very rude. I have been there three times, and have experienced the same rudeness on every single visit. The British store manager who passes herself off as the owner, which she is not, is the worst. The two employees attending the front counter were busy knitting and gossiping for the entire hour I was there and never once inquired to see if I needed any help. There is a fairly good selection of yarn in this store and you are left alone to explore which is better than being aggressively sold to, however, you are also left alone when you may need assistance as none is offered and when you do ask, it is grudingly provided. It is unfortunate that the owner allows rude employees to spoil the atmosphere of this shop. It is large and spacious with plenty of room for classes, project planning, exploring various yarn combinations etc., but unfortunately, your goal seems to be to want to leave as quickly as possible. Go there to find your yarn, then order it online from another supplier!
Pros: Good variety of yarn
Cons: Bad customer service
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