I was born and raised in LA and have traveled all over the world and visited many restaurants. I know the difference between good service and bad service...and this was BAD. Restauranteurs should know that what keeps people coming back is the food and the service. First, the hostess wasn't very friendly and this is your first reflection of the restaurant - very unwelcoming. Then we went upstairs to the lounge to have a cocktail before dinner and it took about 15 minutes before the waitress came over and then stood there while we looked at the menu that she just handed us instead of saying, ""i'll give you a couple minutes to decide."" Then when we asked for the bill, it took another 15-20 before we decided to just leave and go downstairs to have dinner. Service at dinner was better than the lounge, but still leaves a lot to be desired. Don't pour the new wine into the old glass!!! Where have these servers been trained??? Spend a little time educating your staff on the proper service protocol and maybe you won't have bad reviews! I will leave you with the one positive...The food was excellent. The mac and cheese was to die for as was the chicken stuffed with sundried tomatoes, blue cheese on top of spinach and polenta. DELICIOUS! Before you open a new restaurant, spend a little time making sure your staff is well-trained.
Pros: Excellent Food
Cons: Horrible Service
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