The first time we went to Circolo, we had a great experience. It was on a weekday night and our group was impressed with the atmosphere (the design of the place is gorgeous), the service, and - most importantly - the food. Our second experience - a few weeks later - was beyond disappointing. From the moment we called in to make a reservation, the person who answered was surly and not at all helpful. Upon arriving at the restaurant, we were greeted with indifference. Heading over to the (mostly empty) bar, we had to wait 15 mins for a drink only to have our wine served in a glass that was still boiling hot and dripping with cleaning fluid. Not the best way to savor a wine. Once seated, things improved a little with our server. our dinner service was OK - not excellent but a vast improvement over the beginning of the night. The food itself lacked a bit of flavor, and the presentation was so so! We had the tuna tartare appetizer that we had enjoyed so much before but the fried yucca chips overpowered the taste of the fish. I was surprise to read all the positive reviews - with so many stellar choices in the city, this one did not whet my palate.
Pros: The ambience
Cons: Shoddy service.
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