From the first moment I pulled up to the valet to the moment I walked out of the doors of the resturant it was nothing but THE WORST SERVICE I HAVE EVER EXPERIANCED! I work in the bar/resturant industry myself. As a bar manager of a fine dinning resturant myself all I can say is that the staff of Bellanotte should be EMBARASSED! Upon pulling up to the valet who was standing at his post and clearly annoyed that a car had pulled up to him interupting what must have been a very important social call, did not make any attempt to aproach our car. In fact we sat in the car for nearly five minutes waiting for him to stop garing at us and actually do his job, which is to park our car. From there we enter into the resturant where there was an abundance of staff chatting amongst themselves, complety oblivios to the two people waiting for a seat. We chose to seat ourselves at the bar. After seating ourselves at the bar, not by our choice, we ordered a round of drinks from a bartender who like the valet was obviously annoyed by our presense at his EMPTY bar. After two rounds of drinks we decided to stay at the bar and have dinner and a one hundered and ten dollar bottle of wine. We were ready to enjoy a wonderful dinner. Unfortunatly we received no service from our bartender or his manager that was standing behind the bar the entire time we were there and never approched us to ask how everything was. What happened is that I saw my bartender and his manager talk to fellow employees and not attend to the needs of their customers. I left Bellanotte not only upsett from the TERRIBLE service but even more upset my the fact that my bartender/server did not think they had done anything wrong. Maybe they did not do anything wrong, what they did manage to do was to do nothing at all! On top of it all it was a quiet Monday evening. I expect more when I spend that kind of money. A fast food resturant gives their patrons better service. I will never return to Bellanote!
Pros: GREAT AMBIENCE
Cons: TERRIBLE SERVICE/NOT WORTH THE COST
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