My first experience with this salon could have been my last. I had a very difficult time with the stylist who attempted to cut and style my hair. I left the place in tears. This had never happened in all the ""several"" years I had my hair styled. However, when I called and Jack, the owner, became aware of my dissatifaction, he and his staff did everything to make it right. I am now a loyal customer for what could have been a horrible experience. I highly recommend Samuel Cole Salon!
Pros: Staff, Ambience, level of pampering
Cons: time for walkin appt
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