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Awful Service! - Review by citysearch c | Dragon Gate By Phoenix

Dragon Gate By Phoenix

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Awful Service! 1/19/2006

They didn't have ANY Japanese food left. The waitress could have just told us that, but she let us order it all and came back 20 minutes later to tell us they ran out. So without giving us another menu, she asks us to order again. We order the beef, ""No beef."" Then we order the tempura and she tells us that it is not any good! We finally order something and mine comes in a bento box and my mother's on a plate. Why? We ordered the same thing! She didn't give us any rice which comes with it and says, ""Well, it is not lunch hours anymore"" after she told us it was! Of course it's not lunch anymore because she took 45 minutes to get us our food. She never apologized and had no idea what customer service is. Pros: Nicely decorated Cons: awful service, lack of food more
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