I had thought Changsho is relatively clean for Chinese restaurants. Then I found they recycle their straws; I had a coke and the waitress asked me if I wanted another. So I answered yes thinking it would be a refill. Anyway, in the second glass of coke was a straw that was not obviously new. The straw had its upper paper-cover on, but when I pulled it off, the straw had drops of diet coke on its outside, which rarely happens if the cover wasn't in fact re-capped.
Anyway, the check claimed the second coke is a separate order. Be careful when they suggest you another soda. And when I argued about the straw, the waitress suspiciously over-reacted. It may sound like only a small thing but my new impression of Changsho is that they run their business quite unlike what they try to look.
Pros: look
Cons: sneaky business style
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