The hostesses greet you with not only a friendly attitude but with an expression of recognition even though it may be the first time they've seen you. The servers are prompt and engage each of their guests personally. I have NEVER had an Outback server respond to a request from me with the reply ""This is not my section"" or the ever favorite ""I'll get your server.""
A typical example of their kind of service was when a customer was irate because the Outback had run out of Heinze 57. The manager sent a kitchen employee to the nearest convenience store to buy a bottle. The fact that the real customer complaint was addressed and satisfied was impressive to see. As long as this restaurant keeps that kind of philosphy and hires that kind of manager it will have my appreciation and my business.
Pros: Service, Food Quality, Responsiveness
Cons: Parking, Often Crowded
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