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worst service I've ever had! - Review by citysearch c | Steps Of Rome

Steps Of Rome

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worst service I've ever had! 6/13/2005

The food was sub-par. The service was horrible! The background noice/music was loud so we couldn't communicate with our waitress. When we tried to order dessert, our waitress misunderstood us/we misunderstood her...whatever..the main point is she brought the dessert we DIDN'T want and then refused to exchange it with us when we requested a different one! COMPLETELY UNCALLED FOR. I understand miscommunications can happen but when your customer/client asks you for something-you get it for them, esp when it's something as easy as exchanging a dessert that's already pre-made and has been sitting in the refrigerator for over a week anyway. Never going there again and also spreading the word along. more
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