Every individual I have dealt with at Floorcraft is horrible. I have had many problems with ordering tile from them. 1) did not receive call about tile arriving 2) was not informed a decorative tile would not be arriving for 3 months 3) have called to ask the status and was rudely told that it could not be found without an invoice number 4) the phone system is unreliable and goes in circles because nobody picks up the darn phone 5) have been misinformed of when fixtures would arrive
Unfortunately I am stuck with having to deal with them since I cannot cancel my orders. I will never recommend this store and wonder how they could be in business with such horrible people working there who are not helpful at all
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