I scheduled an appointment with for an estimate on my Cypress trees. They called and changed the appointment two additional times which I agreed to due to my flexible schedule that week. The expert left a phone message ten minutes before my appointment saying he was lost and would call me back in five minutes.
HE NEVER CALLED BACK! I called the company an hour later to find out what happened. They DID NOT apologize nor did they seem to care about changing the appointment 2 times. They dispatched a call to the expert and the response was ""cypress trees don't need to be pruned"". I explained I was having them looked at because there was dead debris that needed to be removed, the neighbor was complaining about a possible fire hazard. Then they recommended I call Professional Tree Service for faster service.
WHAT A HUGE WASTE OF TIME!
Pros: Could be good
Cons: Bad Customer Service, Rescheduled 3 times, Rude
more