I was initially impressed by the engagement ring my fiance bought there, but they made it bigger than the size he ordered. We had Rondel's resize the ring, and when they were finished, the ring was crooked. They fixed the ring again, and still it was not right. At this point, the owner rudely told me she would not do anything else for me. She argued with me and my fiance and told us to leave her store. The customer service at Rondel's is really horrible!
Pros: Custom rings
Cons: Bad customer service, Rude owner, Poor quality
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