To say that customer service/general friendliness isn't on the high priority list of Phonoluxe employees would be a major understatement. I know more than a few people who refuse to go in the store anymore because of the absolute rudeness of the staff. Sure, the selection's great, but the prices are a little steep...and (just to bring it up again to make a point) the majority of the employees are of the ""my record collection's better than yours"" variety. Also, be on the lookout for bootlegged CDR's with an ""IMPORT"" sticker and a $35 price tag. The RIAA could have a field day with this place.
Pros: selection
Cons: staff, staff, staff
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