I recently purchased a new 8,000 BTU air conditioner. When I got home and installed it, it wouldn’t cool. I was outraged. I called the electronics store for an exchange. They agreed, but it was such a hassle, lugging a huge air conditioner back in forth. I felt angry that they sold me a lemon. Even if they offered me an exchange I was still very angry they sold me a piece of junk in the first place. I will never purchase anything from there again.
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