What I love about Broadway Bikes is that the guys in there are completely devoted to customer service. The first time that I went in, my bike was ready an hour later than quoted, so the manager gave me a 50% discount. The second time, I went in because my brakes were squeaky, and the brakes were tightened and cleaned at no cost. I am not an expert biker by any means, but they never make you feel stupid or unimportant for asking silly questions - great shop!
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